Account Manager - Door & Window Manufacturers

Job Description

Bridgeport Worldwide has an immediate opening for a talented, personable and team focused Account Manager for the door and window manufacturer sector. Join the team and help us on our journey to become the global leader in specialty Architectural Hardware solutions!  

About us 

Bridgeport Worldwide is a small (~25 person) but growing company in the high-end North American design and construction sector. We import, market, help specify and sell high-performance architectural hardware from all over the world. 

Our business works with designers, residential and commercial hardware dealers, door and window manufacturers, and builders to help them create beautiful environments for their clients. 

Who you are and why we need you

We need your help to manage and grow our existing customer base of high-end door and window manufacturers. Under the general supervision of the Sales & Marketing Manager, you will work closely with our Sales, Customer Service, Product Management and Operations teams to grow our business by ensuring our customers get what they need from us, when they need it, while introducing them to new products that can help them grow their own businesses. You are comfortable spending 25% to 30% of your work time on the road visiting customers.

Goal oriented and sales motivated, you are a proactive problem solver with a great dose of humor and curiosity. You've worked in the construction trades or closely with building products manufacturers for much of your career thus far, and you understand the building process and how things are made. You are a tech savvy self-starter who’s not afraid to ask questions to find solutions to your customers needs. You genuinely care for the businesses and people you work with. 

Your tasks in a nutshell

• Regularly communicating with customers to ensure their needs are met and to identify potential new opportunities
• Organizing appointments for meetings or calls
• Preparing sales materials
• Hosting webinars with prospects and customers
• Identifying and engaging with potential new customers
• Working with the team to ensure inbound leads are promptly and appropriately handled
• Occasional travel to shows and events

What your days look like

• Conduct calls and face-to-face meetings with customers
• Build and maintain relationships with new and repeat customers
• Maintain records of all sales leads and/or customer accounts
• Educate customers on how our products or services can benefit them financially and professionally
• Sell the company’s products or services to customers within your given territory
• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs
• Work closely with Product Management and Marketing department to help build each of the brands you represent
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes
• Coordinate sales efforts with team members and other departments
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and industry trends
• Continuously improve through feedback 

What you need

• BS/BA degree
• Proven work experience as a successful Sales/Account Manager in the construction/building product industry
• Experience selling to building product manufacturers
• A strong sense of products and B2B customers needs
• Mechanically proficient, good with your hands, with an understanding of/affinity to product engineering
• Familiarity with BRM and CRM practices along with ability to build productive professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Desire to learn and grow

Sounds like you? Apply now ! Send your resume and tell us why you are perfect for this job! 

What you get

• The opportunity to own your role and grow with us. 
• Gain expertise in a unique industry centered on high-end design and architecture.
• A great team of engaged talents to grow with.
• A warm and understanding company culture. 
• Hands on training and support from experienced team members.

Business Hours: M-F 9 am to 5 pm

Location: Bridgeport, CT 

Job Type: Full-time

Salary: $80-90K

Bridgeport Worldwide strives to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences make our service, and our company better.